Knowledge Base
The Knowledge Base is a shared library of Markdown pages. Your AI can browse the tree, search by keywords, open a full page, and — when enabled — add, update, or delete pages.
This is separate from Agent Knowledge, which is your organization's private FAQ-style database.
Read tools (public / free)
| Tool | Purpose |
|---|---|
| Overview | List pages under a topic (or top-level) |
| Search | Find pages by keywords (titles and summaries) |
| Get | Load one page's full Markdown |
These three are on the free/public set.
Write tools (client tier)
| Tool | Purpose |
|---|---|
| Add | Create a new page |
| Update | Change fields on an existing page |
| Delete | Permanently remove a page (confirm=true) |
These are not public. An administrator must enable them per tenant in Admin.
How they work together
Overview / Search → discover path
Get → read full Markdown
Add / Update → create or change pages (if enabled)
Delete → remove a page with confirm=true (if enabled)
What you need
| Requirement | Read tools | Write tools |
|---|---|---|
| Metraclick connection | Yes | Yes |
| Tools enabled for your account | Yes | Yes (explicit allowlist) |
| Extra service credentials | No | No |
Tool pages
- Overview —
kb_overview - Search —
kb_search - Get —
kb_get - Add —
kb_add - Update —
kb_update - Delete —
kb_delete
Related
- User manual index
- Agent Knowledge — private per-organization FAQ tools